Posts Tagged ‘technology’
ITIF Releases “2012 State New Economy Index”
According to Robert D. Atkinson and Luke A. Stewart, more than three years on from the end of the Great Recession, only six states have regained employment levels enjoyed prior to the recession, and 17 states are still more than 5 percent below their pre-recession employment levels.
In the…
Are You a Master of the Customer Experience?
By John Tschohl
What kind of value do you provide your customers?
I am often asked how I define exceptional customer service. Here it is in a nutshell: Speed, price, and technology — all built around service. That definition is especially appropriate today, given the fast-paced life we live and…